Case Study

Logistics & Field Operations Dashboard Suite

Real-time operational analytics platform enabling route performance tracking, SLA compliance monitoring and workforce utilisation management.

Overview

The client operated large distributed logistics teams handling daily field routes and asset usage. Reporting existed but was manual, fragmented and unsuitable for real-time decisions.

Challenges

No consolidated SLA tracking across routes
Manual Excel-based operational reporting
No standard KPI framework for utilisation & delays
Delayed leadership-level visibility

Project Snapshot

Industry: Logistics & Operations
Scope: BI dashboards & data modeling
Users: Operators, Managers & Executives

KPI Coverage

SLA Adherence

On-time deliveries, compliance percentages, breach monitoring.

Route Performance

Route efficiency scoring, average travel times, stop variance.

Utilisation

Vehicle usage, workforce activity tracking and idle time analysis.

Solution

Cubegle implemented a modern analytics layer consolidating operational data from source systems into a central warehouse feeding self-service dashboards.

Key workstreams

KPI framework design across operations
Central fact-table modeling
ETL automation & near-real-time refresh
Power BI dashboard development
Role-based access configuration

High-Level Architecture

Data sources flowed into a cloud warehouse which powered a governed analytics semantic model for dashboard delivery.

View architecture flow

Source systems → ETL ingestion → Cloud DWH → Power BI semantic models → role-based interactive dashboards

Technology Stack

Operational DB ETL Pipeline Cloud DWH Power BI

Business Impact

Near real-time operational oversight
30–40% faster issue escalation resolution
Consistent leadership KPI reporting
Reduced manual reporting workload

Use Case Fit

Suitable for companies with delivery routes, field teams or asset-heavy operations seeking high-visibility dashboards.